Call for Proposals For Provision of Software Maintenance and Development Services – Data Collection and Monitoring Portal

Framework Arrangement Reference: NL-HO-0007


War Child Holland (WCH) is a non-governmental organisation, investing in a peaceful future for children affected by armed conflict by focusing on education, psychosocial support and enhanced protection. We use creative methods to empower children, young people and their communities to become socially active and to achieve positive and lasting changes in their lives. WCH is both self-implementing and cooperates with a variety of partner organisations in 13 countries around the world. Our Head Office is based in Amsterdam. Please see for further details of our work.

More than 35 Million children worldwide are denied schooling due to conflict. War Child, together with stakeholders from the public and private sector, has developed a breakthrough innovative education project called Can’t Wait to Learn. The project, a tablet based educational game for out of school children, has been successfully piloted in Sudan, and is now taken to scale to reach children affected by the Syrian refugee crisis and South Sudanese refugee children in Uganda. Major supporters including USAID, IKEA Foundation, the Dutch Postcode Lottery, and have committed support to the project. Can’t Wait to Learn is part of the Humanitarian Education Accelerator led by UNICEF and UNHCR and funded by DFID. Our aim is to take this project to scale and to reach many more children in the years to come.

Can’t Wait to Learn (CWTL) proposes new cost-effective solutions to the urgent challenges facing education for children in emergencies. By utilising innovative technological solutions with a focus on serious gaming, CWTL has the potential to provide out-of-school children with access to education opportunities, especially in rural areas where no formal schools exist. The programme uses education technology as part of a model of education which is offering certified curriculum level content through applied gaming and personalised pupil engagement. The programme uses a range of innovative, results focused approaches: combining context specific applied gaming and community-based facilitation instead of waiting for formal schools to be built; a strong innovation management staged approach to growth with rigorous appropriate research; and focusing on getting the right partnerships in place.


War Child Holland works through commissioning products and services to be provided by supplier organisations and individual consultants. These will assist the programme to offer innovative and cost-efficient solutions in order to provide education to an increasingly large number of students in multiple countries.

The purpose of this Call for Proposals is to solicit competitive offers and to create a framework register of consultants for the delivery of Software Maintenance and Development Services – Data Collection and Monitoring Portal.


The key services needed will include the following:

  • further develop and maintain the current management portal software;
  • identify and solve issues within the code;
  • improve the software in line with data collection and data access requirements;
  • improve user experience for pre-defined management portal users across CWTL programme countries and functions;
  • translate user stories into technical and user experience requirements and implement these;
  • ensure data protection and privacy structure of the pages in the management portal is in accordance with GDPR; and
  • will provide a standby service allowing for priority incident response.

You will find detailed information related to technical specifications, selection criteria, scoresheet, etc. in the bidding documents.


This tender opportunity is open to all qualified institutions and individual consultants. Interested parties are advised to contact WCH at to obtain the bidding documents free of charge.

Please note that the publication of this Tender Notice doesn’t commit WCH to implement the announced procurement.


The deadline (receiving date, not sending date) for submission of proposals is 20th August, 2019, at 23:59 local time of the Netherlands. Late bids will not be accepted.