Technical Advisor (EdTech) – Can’t Wait to Learn Team (CWTL)

Strong Education Technology specialist with a passion for assuring technical quality across our global EdTech interventions with digital product knowledge and data management skills

This is a temporary position until December 2023

War Child’s Can’t Wait to Learn Programme

Can’t Wait To Learn (CWTL) proposes new (cost-) effective solutions to the urgent challenges facing education for children in emergencies. By utilizing innovative technological solutions with a focus on serious gaming, CWTL builds on concepts, which have been successfully piloted in Sudan (e-Learning Sudan) and subsequently contextualized for Lebanon, Jordan, Uganda, Chad (only math), and piloted in South-Sudan. CWTL has ambitions to increase the number of children with access to quality education in numeracy and literacy in areas affected by conflict and children with learning poverty in Africa and the Middle East through different modalities. Some of these are tried and tested, others in development.

Your challenge

You will play a lead role in guiding global and country staff on technical issues concerning education technology for low-resource contexts in order to uphold CWTL’s high quality standards. You will review standards and tools for quality assurance and monitor that implementation delivers against agreed internal and sector-wide standards. This includes offering services (e.g, evaluations, technical advice), methods and tools (e.g., Research, Gobee) to War Child country offices and partners implementing CWTL. You will play an active role in bringing CWTL to scale.

You will play a lead role in monitoring, evaluating and ensuring quality and implementation of the Can’t Wait to Learn educational games and associated products. You will develop standards and tools for quality assurance and monitor that implementation delivers against agreed internal and sector-wide standards. This includes offering services (e.g., evaluations, technical advice), methods and tools (e.g., Research, Gobee) to War Child country offices and partners implementing CWTL. You will play an active role in bringing CWTL to scale.

You will contribute to ensuring that relevant War Child processes, methods and tools are informed by learning from CWTLs scaling journey and that CWTL's existing and new developments are in line with policies, strategies and standards.

As Technical Advisor CWTL you report directly to the CWTL Programme Director and together with her, you will be working in the multi-sectoral CWTL team in the International Programme Department. The team includes technical specialists dedicated to game development, programme development and management positions (both globally and at country level). You will also work with other departments such as R&D and IT; and externally with relevant service providers such as software developers.

Your duty station is ideally close to our core locations and team, so Amsterdam (Home Office, preferred) or one of the country offices of WCH.

Your responsibilities

Quality assurance across implementation modalities against agreed standards

- Develop monitoring, evaluation and learning systems, methods and tools for quality assurance and learning at project-level, programme-level and at scale, and drive implementation across the different operational units of War Child and partners.

- Carry out regular analysis of MEAL data, and develop guidance based on the findings.

- Regularly review game development processes against scaling targets, internal and external standards, and new insights in the sector.

- Provide input to proposals for new game developments in line with agreed standards and the scaling strategy.

- Provide upward feedback: Inform internal and external processes, policies and research based on the analysis of our data about quality (assurance).

Result: Can’t Wait to Learn quality standards are monitored across the implementation modalities, and projects, where applicable.

Data management & analysis; Research and Learning in support of quality and scale up

- Act as the product owner/product lead role of the Can't Wait To Learn Portal, in close collaboration with the permanent Quality Assurance Advisor and in line with War Child policies about data management.

- Serve as second line support between the portal developers and the users of the portal, in close collaboration with the Product Owner, if any.

- Manage the company providing maintenance to the Portal.

- Coordinate IT needs across the board with CWTL dedicated IT support staff, the global IT department and IT specialists at country level, as well as suppliers.

- Regularly collect and analyze data for monitoring purposes and quality assurance.

- Provide guidance to internal and external evaluations; and/or carry out (partial) evaluations.

- Document results from evaluative processes and how input has been used to improve quality

- Provide guidance to partners, War Child at large and local teams, based on the findings.

Results: Data are collected based on scaling indicators. Evaluation findings and process improvements are integrated into CWTL programme protocols to support successful scale up globally.

Technical Gobee lead of the project design and implementation

- Provide technical leadership to the project team towards fulfillment of the project deliverables

- Bring educational / game design / cognitive science input based on best practices and research.

- Collaborate closely with the tech company to finalise the design and testing of Gobee

- Contribute to research design and protocols in collaboration with our partner New York University Global TIES in the leading role for research,

- Provide guidance and feedback to the country team that implements and tests Gobee

- Take the technical lead of discussions with external organisations interested in testing Gobee in their own settings

- Provide regular feedback to internal and external key stakeholders on progress and findings

- Ensure synergy between the Gobee project and wider CWTL (scaling) ambitions

Your Profile

  • Academic degree or studies
  • Extensive working knowledge of education in emergencies programming and standards, with a focus on primary school education (psychosocial support is an asset)
  • Knowledge in digital product development
  • Experience in monitoring and evaluation in (digital) education programmes
  • Exemplary ability to work with internal and external colleagues from a range of technical backgrounds
  • Experience in developing methods and tools for quality assurance and learning
  • Knowledge and experience in M&E and research
  • Strong planning and organising skills
  • Outstanding interpersonal skills
  • Problem solving and can-do mentality
  • Capacity to juggle multiple stakeholders and keep them engaged
  • Fluency in English required with professional level French, Spanish or Arabic an asset
  • Fully support War Child’s mandate and mission
  • Available for between 24 – 32 hours per week (negotiable), for the period until December 2023

Our offer: Depending on the duty station, local contract with salary and secondary labour conditions based on the country’s salary scale and T&C's will apply.

Location: Any country where War Child Holland has an office base, with a preference for The Netherlands. The successful candidate needs to be eligible to work in that country. Preference will be given to local candidates.

Our organisation

War Child is a young and dynamic organisation. We try to keep an informal ambiance within our office, with a lot of room for creativity, inspiration and self-initiative from employees. We practice what we preach: dynamic, innovative, integrity focused and a drive to reach the highest possible results against the lowest possible costs. War Child offers a challenging job in an inspiring workplace in Amsterdam.

How to Apply

Interested and qualified candidates are invited to apply no later than 30th September 2022. Please upload your English CV (maximum of two pages) and cover letter here:

Applications will be reviewed on a rolling basis.

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War Child is committed to humanitarian values, standards and norms and we expect the same from job applicants. War Child is especially committed to safeguarding the children and youth we support and doesn’t tolerate any form of abuse. Because we want to prevent and deter any actions that place children and youth at risk, conduct references are an important part of our recruitment procedure. As part of the selection process, War Child will request standardized references in accordance with the Inter-Agency Misconduct Disclosure Scheme and a recent Criminal Records statement.

Equal opportunity

War Child has a dream that every child lives in peace - no matter who or where they are. That’s why we pride ourselves on being an equal opportunity employer. We promote diversity and belonging in everything we do and select our potential new colleagues without regard to gender, race, colour, religion, nationality, disability, age or sexual orientation.

Application process

To ensure that we spend as much of our resources on the support of children and youth, War Child needs to operate as efficiently as possible. This means we can only process job applications received through our websites.

If we appoint a suitable candidate before the given closing date, the vacancy will be removed from our websites. In this case, any responses received after removal will not be processed. Sometimes the closing date of a vacancy is extended. If so, and you have not yet heard from us, your application will remain active.